Refund policy

Damaged, defective or wrong item
If your blanket arrives damaged, defective, or isn't the item or color you ordered, email us within 30 days of delivery with your order number and a photo or short video. We'll send a free replacement or give you a full refund. You don't need to send anything back.

Lost or delayed orders
If tracking hasn't updated or your order hasn't arrived within 45 days of shipping, contact us and we'll send a replacement or refund you in full.

Change-of-mind returns
Each blanket ships directly to you from our fulfillment partner, so we can't accept returns or exchanges for change of mind, color preference or size. Please check the size (150 × 200 cm / 59 × 79 in) and photos before ordering, and email us with any questions first.

Cancellations
You can cancel for a full refund any time before your order ships. Email us as soon as possible.

Refunds
Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to appear.

Contact
Email julian@gabeus.com with your order number. We reply within 1–2 business days.