CASE STUDIES

Real installs. Real workflows. Real outcomes coming.

Skerva launched in May 2026. Rather than fake testimonials, we're being transparent about where we are. This page will fill with real customer case studies as installs land and customers consent to public sharing.

Why this page is honest, not full

Most service business sites you've seen feature 5-star reviews and "We grew Acme Roofing by 312%!" headlines from before the company existed. Skerva won't do that. We launched in May 2026 — our first real customer case studies will appear here through summer/fall 2026 as installs stabilize and customers consent to sharing.

In the meantime, here's what to expect from a typical install, based on industry benchmarks + the structure of the products we've built.

What a typical install delivers (industry-benchmarked)

These are not testimonials — they are realistic expectations based on what the underlying workflows do in the wild. Your numbers will depend on volume, AOV, response speed, and execution discipline.

35–55%
Missed-call recovery

SMS reply rate to the auto-text on missed calls, with a recovery-to-booked conversion of 25–40%.

2–4×
Speed-to-lead lift

Typical conversion lift on inquiry-to-booked when first response moves from >1 hour to under 5 min.

25→10%
No-show rate

Drop from 25-35% to under 10% with a properly installed 4-touch reminder cadence.

5–10/mo
New Google reviews

Typical net new Google reviews per month from a properly installed automated review system with the unhappy-customer filter.

3–8%
Old lead reactivation

Conversion rate from a 30-day reactivation campaign on a dormant service-business lead list (vs 0.5-2% for cold outbound).

70–90%
After-hours capture

After-hours lead capture rate with auto-text + morning callback SOP (vs ~10% with voicemail-only).

Coming soon — customer case studies

These slots will be filled over the next 3-6 months as the first Skerva installs land and customers consent to public sharing.

Case Study #1 · Coming Q3 2026

Roofing company — Missed Call Recovery install

A Mid-Atlantic roofer's Quick Install of the Missed Call Recovery Kit. Real call volume, real conversion deltas, real numbers — with the operator's permission.

Case Study #2 · Coming Q3 2026

HVAC company — Pre-summer AC tune-up campaign

30-day campaign blast across an old lead list during AC season. Recovered revenue, conversion math, and what we'd do differently next year.

Case Study #3 · Coming Q4 2026

Med spa — Review automation install

Net new Google reviews + rating trajectory after installing the unhappy-customer filter + automated review request flow. Real numbers, anonymized customer names.

Case Study #4 · Coming Q4 2026

Landscaping — Spring cleanup booking pack

How a landscaper used the Spring Cleanup Booking Pack to fill their season early. Drip campaign results, booking conversion rates, and the operational pacing they used to deliver.

Want to be a case study?

Early Skerva customers who install one of the systems and see results get featured here (with consent). Benefits:

  • Discounted or free implementation if you're a strong fit
  • Featured placement on this page + in marketing emails
  • Press / podcast opportunities as Skerva grows
  • Direct line to Skerva for ongoing tuning

Apply to be a launch customer

Tell us your business and biggest leak. If it's a fit, we install with discounted pricing in exchange for sharing results publicly (with your sign-off on every word).

Apply for early customer slot →

In the meantime — see what we've built

For a look at the actual workflows + UI mockups Skerva installs, see Build Logs. For the underlying math + research, see the Library.