HOW SKERVA WORKS
A lead comes in. Skerva picks it up, qualifies it, books the job, and runs the follow-up. The owner sees the outcome: who called, what they needed, when they booked, and what follow-up is still running.
THE PIPELINE
Phone, web form, Facebook, text — every lead enters the same path. No leads sit in voicemail. No quotes go cold. No follow-up gets forgotten.
Inbound call, missed call, web form, Facebook lead, Angi/HomeAdvisor, or a text — every channel enters the same lead recovery flow.
AI receptionist picks up live calls. Missed calls get an SMS inside 60 seconds. Forms get an auto-reply with two real time slots from your calendar.
Name, address, job type, urgency, callback preference — captured and tagged. Emergencies route to your on-call line within 30 seconds.
Two real slots offered. Customer picks one. Calendar invite sent, lead record updated, owner gets the job summary by SMS.
24h + 2h reminders. No-show recovery. Quote follow-up sequence. Post-job review request. Old-lead reactivation at 30/60/90 days.
The point is not another dashboard. The point is a clean operating trail: lead captured → contacted → qualified → booked → followed up. Skerva can hand that trail to GoHighLevel, Jobber, Housecall Pro, ServiceTitan, HubSpot, your inbox, or a simple job-tracking sheet.
WHAT EACH STEP ACTUALLY DOES
Every step in the pipeline is a real system you can install — not a vague promise. Here's what's running.
Skerva intercepts every inbound: phone (call + missed), text, web form, Google Business chat, Facebook Lead Ads, Angi/HomeAdvisor, Yelp inquiries. Each lead gets a record with source, timestamp, channel, and any captured data.
The industry benchmark says responding within 5 minutes makes a lead 21× more likely to convert. Skerva responds instantly. The AI receptionist takes live calls. Missed calls get a personalized SMS within 60 seconds. Forms get auto-reply with two real time slots from your calendar.
Every conversation captures name, address, phone, job type, urgency, callback preference, and any custom qualifiers (insurance, brand, square footage). The system also detects emergencies and bumps them to your live line within 30 seconds.
Skerva offers two real available slots based on your live calendar (Google, Outlook, Cal.com, or your service calendar). When the customer picks one, the booking creates a calendar event with the full lead summary attached, and texts the owner a one-line job brief.
This is where most operators lose money: cold quotes, no-show appointments, customers who never get a review request, leads from 6 months ago who never got re-contacted. Skerva runs all of it on autopilot.
Skerva Monitor shows you the receipts: how many missed calls were recovered, response times, bookings generated, old leads reactivated, reviews collected, no-shows recovered — and an estimated revenue figure for each.
WORKS WITH WHAT YOU HAVE
Skerva is the lead conversion layer around your existing stack — not a replacement for it. We layer in around the tools you already use.
READY WHEN YOU ARE
Get a free 30-minute audit. We'll show you the exact leak in your current setup and the system that fixes it — installed in days, not months.