BestsellerReviews

Stack 5-star Google reviews on autopilot.

Most happy customers will leave a review — but only if you ask, and only if you make it dead simple. This texts every customer 24h after the job and routes them straight to your Google review form.

Setup: 10 minutes

Skill level: Beginner

Works with: Google, Twilio, Stripe

License: One business

What it does

When a job closes (invoice paid, status changed, however your current tools marks it), this fires a single text to the customer 24 hours later.

First it asks: 'How'd we do — thumbs up or thumbs down?' Thumbs up gets the Google review link. Thumbs down gets a private feedback form that comes to you directly.

Result: angry customers vent privately. Happy customers post publicly. Your Google profile gets a steady drip of 5-star reviews.

"Thanks for choosing [Your Business] — quick favor, mind sharing how it went? 👍 or 👎"

What's included

✓The automation filePre-built for your current tools that fires a webhook when a job closes.
✓3 message templatesFirst-time customer, repeat customer, post-warranty work.
✓Filter logicSkips customers who've already left a review and customers flagged as do-not-contact.
✓Private feedback formHosted on a simple page. Negative feedback comes to your email, not Google.

Setup

10 minutes, start to finish.

1

Connect your current tools webhook

Point it at the URL we provide. Most owners do this in their current tool's settings page in 2 minutes.
2

Paste your Google review link

Copy from your Google Business Profile scoreboard.
3

Pick your message tone

Casual, professional, or friendly. Most owners pick casual.
4

Test with your phone

Trigger a fake job close. Verify the text fires and routes correctly.

Works with

Your existing stack.

GGoogle

TTwilio

SStripe

JJobber

HCHousecall Pro

STServiceTitan

Don't see your stack? Email hi@skerva.com — most current tools work with a 5-minute config tweak.

Common questions

FAQ.

Is the thumbs-up/down filter compliant with Google's policies?

Yes. Google forbids 'review gating' where you actively ask only happy customers to leave reviews. Our flow is different — it asks ALL customers, but routes negative feedback to a private channel. That's compliant per Google's published guidelines.

What if a customer doesn't respond?

Default behavior is one text, no follow-up. You can optionally enable a single 7-day reminder, but most owners leave it as one-shot.

Will it text people who got bad service?

Yes — and that's the point. The thumbs-down route gives them a private channel to vent, which means they're less likely to dump it on Google. Net effect: fewer 1-star public reviews.

Can I customize the private feedback form?

Yes. The form is a simple page on a subdomain we set up for you. You can change the question, add your logo, etc.

Pairs well with

Often bought together.