Repeat treatments, online reviews, dormant client win-backs. Med spa revenue is repeat-driven — these four automations turn that into a system.
Three problems
Botox is every 3 months. Lasers are 6-week packages. Without reminders, clients drift to a competitor.
Aesthetic decisions are research-heavy. New clients pick the spa with the most reviews. Period.
Client did $2,400 in treatments last year. Hasn't booked in 4 months. Without a win-back, she's gone.
Top picks
Ranked by impact for med spa businesses specifically. Install all four, or pick one to start.
Botox / laser / facial intervals self-fire. Booking calendar stays full.
Post-treatment text → Google review. Reputation compounds.
Dormant client reactivation. Average reactivation buys $300+ on first return visit.
High-touch industry deserves high-touch retention. Cheap, warm, effective.
The win-back campaign brought back 14 dormant clients in the first run. Average return spend was $340. Cost us $129 once. Best ROI of any tool we've ever bought.
Self-reported owner outcome. Individual results vary based on market, list size, and execution.
The first med spa automation pays for itself in the first week. The next three pay for themselves in the first month.
⚡ FASTEST PATH
Quick Install ($97) — 30 min on Zoom, Skerva installs the workflow live in your current tools, tested end-to-end before you hang up. Refunded if we can't go live during the slot.
Book Quick Install — $97 →Or apply for Setup Sprint ($750) for multi-workflow install with full handoff.